Apple’s recently published iOS26 operating system required a re-write of our mobile banking application for the Apple device platform. 

The new app version is available in the Apple App Store, but your device may have updated already if automatic updates are enabled.

The app has some new design elements in addition to some new features and functionality.  As such, the first time you log into the new app you will be required to enter your username and password.  Once logged in you can enable and configure multifactor authentication methods (click your username in the upper right and choose Security), enable biometrics (click the “three lines” menu in the upper left and choose Settings), etc.

Secure E-Mail

Secure E-Mail Policy

We have implemented an e-mail encryption policy to enhance information security and to protect our bank, our customers, and the information we share.

woman using laptop and phone

With privacy and regulatory compliance concerns at the forefront, we have implemented ZixCorp e-mail encryption solutions to protect our e-mail and ensure that sensitive personal information remains confidential. Anyone with an e-mail address can receive, open, attach their own documents, and reply securely to our secure messages -- whether or not they have ZixCorp e-mail encryption software. You will also be able to forward our secure messages to another recipient securely. You do not need to purchase any software.

You will need to choose your own password (minimum 8 characters) the first time you receive a secure e-mail from us, and then continue to use it to authenticate and open secure e-mail from us in the future. We will not know your password, and you may change your password in the future as you wish. There is a "Forgotten Password" button included in all of our secure messages where you may self-create a new one.

We appreciate your business and trust in Iowa State Bank.

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