Job Openings
Universal Banker
There is an opening in the Retail Department here at Iowa State Bank! We are looking for outstanding candidates to apply for the position of Universal Banker. This position will be based in the Ottumwa branch, but will fill in at the Fairfield branch as needed, including working some Saturday morning shifts.
The successful Universal Banker candidate will be responsible for:
- Maintaining and operating a teller drawer daily, accurately processing customer transactions and ensuring the vault is balanced at the end of the day.
- Efficiently and effectively ensure resolution of problems to help retain customers, sell financial products and ensure prompt service and information flow while complying with bank policies and procedures
- Providing stellar customer service to all customers and upholding bank quality service goals.
The ideal candidate will possess the following qualifications/skills:
- Carry out general or complex written or oral instructions and use basic judgment under limited management oversight to solve problems with multiple variables.
- A high school diploma or its equivalent is required. No previous banking experience is required.
- Ability to operate office equipment, calculators, teller machines, Excel, Word, and other basic computer software.
- Maintain high standards of quality and attention to detail while working quickly and accurately.
- Project a warm and friendly attitude in all contacts with bank personnel and the public as well as establish and maintain working relationships with fellow employees.
- Maintain a neat and professional appearance.
- Ability to perform light physical labor (lifting up to 35lbs.), with sitting most of the time.